Shipping Policy

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Method	Cart Total	Shipment Cost	Estimated Delivery Time
Courier (Aramex)	$1 - $199	$6 per carton	North Island, 1 - 2 days	South Island, 2 - 4 days
Courier (Aramex)	$200 plus (not including GST)	Free	North Island, 1 - 2 days	South Island, 2 - 4 days

Shipment Confirmation & Order Tracking

We’re happy to track your order, please email hello@greenchoice.co.nz and we’ll respond as soon as we can.

Damages

Greenchoice.nz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We have the ability to ship outside New Zealand to any country, please either contact our team on 0800 864 725 or email us at hello@greenchoice.nz with your enquiry.